Accessibility Statement

Last updated: 2025

At Fiorena, we are committed to making our online store accessible, inclusive, and easy to use for all customers—regardless of ability, device, or technology. We believe everyone should be able to enjoy a seamless shopping experience, discover products comfortably, and interact with our brand without barriers.

Our Commitment

Fiorina strives to ensure that our website is designed and developed in alignment with leading accessibility standards, including the Web Content Accessibility Guidelines (WCAG). Our goal is to provide a website that is:

Perceivable – Content that can be accessed through multiple senses
Operable – Navigation and interface elements that are easy to use
Understandable – Clear layouts, language, and interactions
Robust – Compatible with assistive technologies

Continuous Improvement

Accessibility is an ongoing effort at Fiorina. We regularly:

Audit the website for accessibility issues
Update components, images, and UI to maintain compliance
Train our team on accessibility best practices
Collect feedback to enhance usability

Accessibility Features

We aim to provide the following features to support diverse user needs:

Clear and consistent navigation across pages
High-contrast text and legible typography
Alt text for images and product photos
Keyboard-friendly navigation
Responsive design for all devices and screen sizes
Support for screen readers and assistive tools
Forms and buttons designed for ease of use
Minimized flashing or rapidly moving content

Requests, issues and suggestions

Feedback & Support

If you experience any difficulty accessing any part of Fiorina.in, or if you have suggestions to improve accessibility, please contact us. Your feedback helps us serve you better.

Email: support@fiorina.in
Support Hours: Mon–Sat, 10 AM – 6 PM

We aim to respond and resolve accessibility-related queries promptly.

Third-Party Content

While we strive for full accessibility, some third-party tools or content (payment gateways, embedded features, etc.) may not fully meet accessibility standards. We are actively working with partners to ensure the best possible experience.

Commitment to Inclusion

Fiorina is built on values of inclusivity, style, and empowerment. We want every customer to feel welcome, represented, and supported—both online and offline. Our goal is to make fashion accessible to all.